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FAQ

Do you offer bulk billing?

Yes, we offer bulk billing for eligible clients with a Mental Health Care Plan from their GP.

Is WorkCover accepted?

Yes, we accept WorkCover claims. Please provide the necessary documentation from your employer and case manager.

Do you accept NDIS participants?

Yes, we accept NDIS clients under self-managed and plan-managed schemes.

What payment methods are accepted?

We accept all major credit cards, EFTPOS, and bank transfers.

What types of therapy do you provide?

We offer Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and mindfulness-based approaches, among others.

Do you offer online consultations?

Yes, we offer telehealth consultations via secure video calls.

Can I see a psychologist without a referral?

Yes, you can book an appointment without a referral, but a Mental Health Care Plan from your GP can help reduce the cost through Medicare.

How do I book an appointment?

You can book an appointment online via our website or call our reception team at (02) XXXX XXXX.

What is the cancellation policy?

We require 24 hours' notice for cancellations. A late cancellation fee may apply.

How long does a session last?

Each session typically lasts 50 minutes.